Module 17 Lean Six Sigma Green Belt, lifetime certification

40 hours, same for every track. Assessed by the certification body's exam and a project review. Completes the programme with Gate 4.

Purpose

Manual testing is itself the variation problem that Six Sigma targets: the same check, run by hand, does not give the same result every time. Automation removes that variation, but only measurement shows that it did. Module 17 gives every participant the Lean Six Sigma Green Belt method to measure a testing process, find root causes, and prove an improvement, and a Green Belt certification that does not expire.

Module 17 comes last because a Green Belt project needs what the earlier modules produce: automation skills, the Evidence 7 automation candidate analysis, and the Evidence 15 suite-health data.

Outcomes

  • Learning outcome 14: apply Lean Six Sigma (DMAIC) to measure and improve a testing process, and hold a Green Belt certification that does not expire.

Depth by track

Module Band 3 Band 4 quality assurance Band 4 test engineering Band 5 quality assurance Band 6 quality assurance Band 6 test engineering Band 7 test engineering Band 7 test management
Module 17 Lean Six Sigma Green Belt With support With support With support Independent Lead or coach Independent Lead or coach Lead or coach

The certification and its exam are the same for every track. The depth applies to the Green Belt project.

Session plan

The course sessions are taught by the Lean Six Sigma trainer chosen under Decision 8. Project sessions are with the mentor, and the product owner as sponsor.

# Session Duration Format Who
1 Hours 268–275.5: Lean: value, flow, the eight wastes (TIMWOODS) in testing, kaizen 2 hours Core Cohort, trainer
2 Hours 268–275.5: Define: voice of the customer, critical-to-quality requirements, SIPOC, the project charter 2 hours Core Cohort, trainer
3 Hours 268–275.5: value stream mapping of the team's test process 1.5 hours Practice Each person, their team's process
4 Hours 268–275.5: write the Green Belt project charter, and agree it with the sponsor 2 hours Project Each person, product owner, mentor
5 Hours 275.5–283: Measure: data collection plans and measurement system analysis 2 hours Core Cohort, trainer
6 Hours 275.5–283: descriptive statistics and variation 2 hours Core Cohort, trainer
7 Hours 275.5–283: process capability and sigma level 1.5 hours Core Cohort, trainer
8 Hours 275.5–283: collect the project's baseline data 2 hours Project Each person, mentor
9 Hours 283–290.5: Analyse: Pareto charts, fishbone diagrams, the five whys 2 hours Core Cohort, trainer
10 Hours 283–290.5: hypothesis testing 2 hours Core Cohort, trainer
11 Hours 283–290.5: correlation and regression 1.5 hours Core Cohort, trainer
12 Hours 283–290.5: FMEA, linked to the clinical hazard log from Module 14 1 hour Core Cohort, trainer
13 Hours 283–290.5: analyse the project's root causes 1 hour Project Each person, mentor
14 Hours 290.5–298: Improve: generating, choosing, and piloting solutions; automation as an improvement that is measured, not assumed 2 hours Core Cohort, trainer
15 Hours 290.5–298: Control: control charts and statistical process control 2 hours Core Cohort, trainer
16 Hours 290.5–298: control plans, and handing a process to its owner 1 hour Core Cohort, trainer
17 Hours 290.5–298: pilot the project's improvement 2.5 hours Project Each person, mentor, team
18 Hours 298–305.5: measure the result, write the control plan, and finish the project report 1.5 hours Project Each person, mentor
19 Hours 298–305.5: project review with the sponsor and mentor 1 hour Project Each person, product owner, mentor
20 Hours 298–305.5: practice exam, and review of the answers 5 hours Core Cohort, trainer
21 Hours 305.5–308: the Green Belt certification exam 2.5 hours Exam Each person, certification body

Each person's sessions add up to 40 hours: 27.5 hours on the body of knowledge and exam preparation, 10 hours on the project, and 2.5 hours for the exam.

Green Belt projects by track

Every project improves a real measure in the person's own team's testing process, uses synthetic data only, and builds on their Evidence 7 analysis and Evidence 15 suite-health report. Typical measures:

  • flaky test rate
  • time from a defect report to a regression test
  • manual regression hours per release
  • defects found after release
  • CI run time
Track Project
Band 3, Band 4 quality assurance, Band 4 test engineering A named part of a team project, led by the mentor or a Band 6 or Band 7 colleague. The part is written in the charter.
Band 5 quality assurance, Band 6 test engineering A small project of their own.
Band 6 quality assurance, Band 7 test engineering Lead a project, and coach a lower-band colleague's part.
Band 7 test management Lead a project for their area, and sponsor the cohort's other projects with the product owners.

Activities

  1. Map the team's test process as a value stream, and mark the waste.
  2. Write and agree the Green Belt project charter.
  3. Collect baseline data, and work out the process's current capability.
  4. Find the root causes with a Pareto chart and a fishbone diagram, and test one with data.
  5. Pilot an improvement, measure the result, and write a control plan for the process owner.
  6. Prepare for, and sit, the certification exam.

Evidence

Evidence 17:

Part Tracks
A Lean Six Sigma Green Belt certificate from a certification body whose Green Belt does not expire (Decision 8) All tracks
A Green Belt project on the team's testing process: charter, SIPOC and process map, baseline with real data, root-cause analysis, improvement, and control plan All tracks, at the scope in the table above

Assessment

  • The certification body sets and marks the Green Belt exam. If a person does not pass, they resit once, within three months, after more exam preparation.
  • The training lead and mentor review the project, with the product owner as sponsor. The project is accepted when its measure, data, analysis, and control plan are sound, whether or not the improvement was as large as hoped.
  • A person completes the programme when Gate 4 is met and Evidence 17 is complete (spec, "Completion").

Resources

View this document on GitHub materials/modules/module-17-lean-six-sigma-green-belt/index.md